Exploratory Drain & Clean
Assess, diagnose, and inspect the health of your water feature
What Is Exploratory Drain & Clean?
The Exploratory Drain & Clean is the best way to assess and diagnose your water feature. We use this service as a tool to not only clean and check the condition of your backyard pond or waterfall but to educate and answer all questions you have.
During your exploratory pond cleaning, we remove your koi and other pond fish and critters and store them in large holding tanks while we work on your water feature. We take this time to inspect each fish for any disease, infection, or wound and then with your permission will attempt to treat them on sight if possible.
The Exploratory Drain & Clean also helps us identify any leaks and professionally address the problem area. At the end of the process, you have a clean water feature, a clear understanding of what you have, and fish that are happy in their new home.
Who Should Consider An Exploratory Drain & Clean?
We always perform an exploratory drain and clean for new customers who have an existing backyard pond or waterfall that we did not install ourselves.
Most of the time our customers just bought the home and inherited a water feature that’s not running properly.
They usually have a ton of questions and want to learn about what they have, how it works, and what they need to do in order to successfully enjoy their new water garden.
You should get an Exploratory Drain & Clean if:
- You just bought your house and inherited a water feature
- Your old pond company went out of business
- Your water feature leaks
- Your pump isn't working anymore
How It Works
As Certified Aquascape Contractors, we have years of experience in troubleshooting and repairing all kinds of pond and water feature problems. They all start with an Exploratory Drain & Clean. Here’s how we do it:
Draining and Cleaning Your Pond
We start with draining the pond to get to the bottom of it, while carefully removing your fish. Once your water feature is empty, we perform a thorough clean.
Inspection And Reflling
Once the pond is clean, we inspect every inch of it to check for holes, leaks, or other issues. Once complete, we start refilling your water feature.
Education
As soon as the cleaning and inspection is done, we educate you on our findings. We'll also guide you on best practices you can do to help keep your pond looking its best shape for longer.
Our Portfolio
1000+
ponds cleaned and counting
2000+
ponds repaired and restored
200+
pondless water features built
